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Terms & Conditions
Effective 05/09/2025
These Terms and Conditions govern all sales of goods and services by Lucifer Furnaces (“Company”) to the buyer (“Buyer”), as acknowledged in the Company’s sales order confirmation or invoice. No additions, modifications, or exceptions to these terms shall be valid unless agreed to in writing and signed by an executive officer of the Company.
1. Warranty Disclaimer
All equipment manufactured by Lucifer Furnaces is subject to the Company’s separate Limited Warranty, available upon request or at www.luciferfurnaces.com/warranty. This Limited Warranty is the Buyer’s exclusive remedy for any claims related to defective materials or workmanship. No other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, shall apply. The Company expressly disclaims liability for any incidental or consequential damages.
2. Delivery
Shipment dates are estimates only and are not guaranteed. The Company is not liable for delays in delivery due to causes beyond its control. All shipments are F.O.B. Warrington, PA (or designated drop ship point), and the title passes to Buyer upon delivery to the carrier. Risk of loss or damage transfers at that point. In the absence of Buyer-specified shipping instructions, the Company may select the method and route without liability. Partial shipments may be made and shall be invoiced separately.
3. Claims for Shortages or Damages
Buyer must notify the Company in writing within thirty (30) days of receipt of shipment for any claims related to shortages or visible damage. Failure to provide timely notice constitutes acceptance of the goods as delivered.
4. Returns
No goods may be returned without prior written authorization from the Company. Authorized returns may be subject to restocking fees. Retention of goods without objection within fifteen (15) days of receipt shall constitute unqualified acceptance. No claims will be accepted after this period.
5. Limitation of Liability
The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use, misuse, or failure of the equipment. The Company’s total liability is strictly limited to the remedies outlined in its Limited Warranty. No employee or representative of the Company is authorized to extend or modify these obligations except in writing signed by an executive officer.
6. Field Service
If the Buyer requests installation assistance, demonstration, or repair service, such services will be billed at the Company’s standard service rates plus travel and related expenses. Scheduling is subject to availability and must be confirmed in advance.
7. Order Cancellation
Orders may be canceled only with the Company’s written consent. If Buyer cancels an order, the Company is entitled to recover costs incurred, including but not limited to materials, labor, engineering, overhead, and administrative expenses.
8. Credit Terms
The Company reserves the right to adjust or revoke credit terms at any time. If Buyer’s credit is exhausted or revoked, the Company may require full or partial prepayment for any undelivered goods. The Company may also suspend shipments until satisfactory payment arrangements are made. All past due balances are subject to late fees as specified on the invoice.
9. Dispute Resolution
Any controversy or claim arising out of or relating to this sale shall be resolved by binding arbitration under the rules of the American Arbitration Association. Judgment upon the arbitration award may be entered in any court with jurisdiction.